/* ============================================================
 * PARLOX — Consola Operativa (F2)
 * Tokens del design system del repo (docs/design/tokens.css),
 * SIN CDN: tipografías por stack de sistema (Inter si está instalada).
 * Estado autoritativo del backend; un solo store alimentado por WS.
 * ============================================================ */
:root {
  color-scheme: dark;
  /* Brand */
  --primary: #6366f1; --primary-hover: #4f46e5;
  --primary-soft: rgba(99,102,241,.12); --primary-ring: rgba(99,102,241,.35);
  --accent: #22d3ee;
  /* Semantic */
  --success: #10b981; --success-soft: rgba(16,185,129,.12);
  --danger: #ef4444;  --danger-soft: rgba(239,68,68,.12);
  --warning: #f59e0b; --warning-soft: rgba(245,158,11,.14);
  --info: #38bdf8; --violet: #a78bfa;
  /* Surfaces */
  --bg: #0b0b0f; --surface: #15151b; --surface-2: #1b1b22; --surface-3: #22222b;
  --border: #26262e; --border-strong: #33333d;
  /* Text */
  --text: #ededf0; --text-strong: #fff; --text-muted: #a1a1aa; --text-dim: #71717a;
  /* Type */
  --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, system-ui, sans-serif;
  --font-mono: 'JetBrains Mono', ui-monospace, 'SF Mono', 'Cascadia Mono', Menlo, Consolas, monospace;
  --fs-xs: 11px; --fs-sm: 12px; --fs-md: 13px; --fs-base: 14px;
  --fs-lg: 16px; --fs-xl: 18px; --fs-2xl: 22px; --fs-3xl: 28px;
  --radius-sm: 6px; --radius: 10px; --radius-lg: 14px; --radius-pill: 999px;
  --shadow: 0 4px 14px rgba(0,0,0,.35), 0 1px 0 rgba(255,255,255,.02) inset;
  --sidebar-w: 216px;
}
* { margin: 0; padding: 0; box-sizing: border-box; }
html, body { height: 100%; }
body {
  background: radial-gradient(1200px 500px at 70% -10%, rgba(99,102,241,.07), transparent 60%), var(--bg);
  color: var(--text); font-family: var(--font-sans); font-size: var(--fs-base);
  line-height: 1.5; -webkit-font-smoothing: antialiased; overflow-x: hidden;
}
.mono { font-family: var(--font-mono); }
a { color: var(--accent); text-decoration: none; }
::selection { background: var(--primary-ring); }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 8px; }
::-webkit-scrollbar-track { background: transparent; }

/* ---------- Layout ---------- */
#app { display: none; min-height: 100vh; }
#app.ready { display: block; }
.topbar {
  position: fixed; top: 0; left: 0; right: 0; z-index: 60; height: 52px;
  display: flex; align-items: center; gap: 14px; padding: 0 16px;
  background: rgba(11,11,15,.86); backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--border);
}
.brand { font-weight: 800; font-size: var(--fs-lg); letter-spacing: .04em; color: var(--text-strong); white-space: nowrap; }
.brand em { color: var(--primary); font-style: normal; }
.brand small { color: var(--text-dim); font-weight: 500; font-size: var(--fs-xs); letter-spacing: .14em; text-transform: uppercase; margin-left: 8px; }
.topbar .spacer { flex: 1; }
.viewtitle { color: var(--text-muted); font-size: var(--fs-md); font-weight: 600; text-transform: uppercase; letter-spacing: .1em; }

/* WS badge */
.wsbadge {
  display: inline-flex; align-items: center; gap: 7px; padding: 5px 11px;
  border-radius: var(--radius-pill); font-family: var(--font-mono);
  font-size: var(--fs-xs); font-weight: 700; letter-spacing: .08em;
  border: 1px solid var(--border); background: var(--surface-2); color: var(--text-muted);
}
.wsbadge .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--text-dim); }
.wsbadge.live { color: var(--success); border-color: rgba(16,185,129,.35); background: var(--success-soft); }
.wsbadge.live .dot { background: var(--success); animation: pulse 1.6s ease-in-out infinite; }
.wsbadge.polling { color: var(--warning); border-color: rgba(245,158,11,.35); background: var(--warning-soft); }
.wsbadge.polling .dot { background: var(--warning); }
.wsbadge.connecting .dot { background: var(--info); animation: pulse .8s ease-in-out infinite; }
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: .35; } }

.userbox { display: flex; align-items: center; gap: 10px; font-size: var(--fs-sm); color: var(--text-muted); }
.userbox button { font-size: var(--fs-xs); }

.sidebar {
  position: fixed; top: 52px; bottom: 0; left: 0; width: var(--sidebar-w); z-index: 50;
  padding: 14px 10px; border-right: 1px solid var(--border);
  background: linear-gradient(180deg, #101016, #0c0c11);
  display: flex; flex-direction: column; gap: 4px;
}
.nav-item {
  display: flex; align-items: center; gap: 11px; padding: 10px 12px;
  border-radius: var(--radius); color: var(--text-muted); font-weight: 600;
  font-size: var(--fs-md); cursor: pointer; border: 1px solid transparent;
  min-height: 42px; user-select: none;
}
.nav-item svg { width: 17px; height: 17px; flex: none; opacity: .8; }
.nav-item:hover { background: var(--surface-2); color: var(--text); }
.nav-item.active { background: var(--primary-soft); color: #c7c9ff; border-color: rgba(99,102,241,.3); }
.nav-item .navbadge { margin-left: auto; font-family: var(--font-mono); font-size: 10px; padding: 2px 7px; border-radius: var(--radius-pill); background: var(--surface-3); color: var(--text-muted); }
.nav-item .navbadge.on { background: var(--success-soft); color: var(--success); }
.sidebar .sfoot { margin-top: auto; padding: 10px 12px; color: var(--text-dim); font-size: var(--fs-xs); font-family: var(--font-mono); letter-spacing: .06em; line-height: 1.8; }

.main { margin-left: var(--sidebar-w); padding: 72px 22px 40px; max-width: 1500px; }
.view { display: none; }
.view.active { display: block; animation: fadein .18s ease; }
@keyframes fadein { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; } }

/* ---------- Componentes ---------- */
.grid { display: grid; gap: 14px; }
.cols-2 { grid-template-columns: 1fr 1fr; }
.cols-3 { grid-template-columns: repeat(3, 1fr); }
.card {
  background: linear-gradient(180deg, #1a1a21, var(--surface));
  border: 1px solid var(--border); border-radius: var(--radius-lg);
  padding: 16px; box-shadow: var(--shadow);
}
.card h3 {
  font-size: var(--fs-xs); font-weight: 700; text-transform: uppercase;
  letter-spacing: .12em; color: var(--text-dim); margin-bottom: 12px;
  display: flex; align-items: center; gap: 8px;
}
.card h3 .right { margin-left: auto; display: flex; gap: 8px; }

.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 14px; }
.kpi { background: linear-gradient(180deg, #1a1a21, var(--surface)); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 14px 16px; }
.kpi .v { font-family: var(--font-mono); font-size: var(--fs-3xl); font-weight: 700; color: var(--text-strong); line-height: 1.1; }
.kpi .v small { font-size: var(--fs-md); color: var(--text-dim); font-weight: 500; }
.kpi .l { font-size: var(--fs-xs); text-transform: uppercase; letter-spacing: .1em; color: var(--text-dim); margin-top: 5px; }
.kpi.good .v { color: var(--success); }
.kpi.warn .v { color: var(--warning); }
.kpi.brand .v { color: var(--primary); }
.kpi.cyan .v { color: var(--accent); }

/* Embudo en vivo */
.funnel-live .stage { margin-bottom: 10px; }
.funnel-live .stage .lbl { display: flex; justify-content: space-between; font-size: var(--fs-sm); color: var(--text-muted); margin-bottom: 4px; }
.funnel-live .stage .lbl b { font-family: var(--font-mono); color: var(--text-strong); }
.funnel-live .bar { height: 10px; border-radius: var(--radius-pill); background: var(--surface-3); overflow: hidden; }
.funnel-live .bar i { display: block; height: 100%; border-radius: var(--radius-pill); background: var(--primary); transition: width .35s ease; min-width: 0; }
.funnel-live .stage.s-conect .bar i { background: var(--info); }
.funnel-live .stage.s-hum .bar i { background: var(--accent); }
.funnel-live .stage.s-ia .bar i { background: var(--violet); }
.funnel-live .stage.s-conv .bar i { background: var(--success); }
.gatebox { margin-top: 12px; padding: 10px 12px; border-radius: var(--radius); background: var(--success-soft); border: 1px solid rgba(16,185,129,.25); font-size: var(--fs-sm); color: var(--success); font-family: var(--font-mono); }
.gatebox.zero { background: var(--surface-2); border-color: var(--border); color: var(--text-dim); }

/* Sesiones IA en vivo */
.sesiones { display: grid; gap: 10px; }
.sesion { border: 1px solid rgba(167,139,250,.3); background: rgba(167,139,250,.06); border-radius: var(--radius); padding: 11px 13px; }
.sesion .head { display: flex; align-items: center; gap: 9px; font-size: var(--fs-sm); }
.sesion .head .live-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--violet); animation: pulse 1.4s infinite; }
.sesion .head b { color: var(--text-strong); }
.sesion .head .mono { color: var(--text-dim); font-size: var(--fs-xs); }
.sesion .turn { margin-top: 7px; font-size: var(--fs-md); color: var(--text); }
.sesion .turn .who { font-family: var(--font-mono); font-size: var(--fs-xs); color: var(--violet); text-transform: uppercase; letter-spacing: .08em; margin-right: 7px; }
.empty { color: var(--text-dim); font-size: var(--fs-md); padding: 14px 4px; text-align: center; }

/* Feed de eventos */
.feed { display: flex; flex-direction: column; gap: 3px; max-height: 430px; overflow-y: auto; font-family: var(--font-mono); font-size: var(--fs-sm); }
.feed .ev { display: flex; gap: 9px; padding: 5px 8px; border-radius: var(--radius-sm); background: var(--surface-2); align-items: baseline; }
.feed .ev .seq { color: var(--text-dim); font-size: 10px; min-width: 40px; }
.feed .ev .t { font-weight: 700; white-space: nowrap; }
.feed .ev .d { color: var(--text-muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; flex: 1; }
.feed .ev.ivr .t { color: var(--info); }
.feed .ev.agente .t { color: var(--violet); }
.feed .ev.cadence .t { color: var(--warning); }
.feed .ev.dnc .t { color: var(--danger); }

/* Tablas */
.tbl { width: 100%; border-collapse: collapse; font-size: var(--fs-md); }
.tbl th { text-align: left; font-size: var(--fs-xs); text-transform: uppercase; letter-spacing: .09em; color: var(--text-dim); padding: 8px 10px; border-bottom: 1px solid var(--border); white-space: nowrap; }
.tbl td { padding: 9px 10px; border-bottom: 1px solid var(--border); color: var(--text); vertical-align: top; }
.tbl tr:hover td { background: var(--surface-2); }
.tbl .mono { font-size: var(--fs-sm); }
.tblwrap { overflow-x: auto; }

/* Pills / badges */
.pill { display: inline-block; padding: 2px 9px; border-radius: var(--radius-pill); font-size: var(--fs-xs); font-weight: 700; font-family: var(--font-mono); letter-spacing: .04em; }
.pill.on { background: var(--success-soft); color: var(--success); }
.pill.off { background: var(--surface-3); color: var(--text-dim); }
.pill.warn { background: var(--warning-soft); color: var(--warning); }
.pill.danger { background: var(--danger-soft); color: var(--danger); }
.pill.info { background: rgba(56,189,248,.12); color: var(--info); }
.pill.violet { background: rgba(167,139,250,.14); color: var(--violet); }

/* Forms */
label.f { display: block; font-size: var(--fs-xs); text-transform: uppercase; letter-spacing: .09em; color: var(--text-dim); margin: 10px 0 5px; }
input[type="text"], input[type="password"], input[type="number"], select, textarea {
  width: 100%; padding: 9px 11px; border-radius: var(--radius);
  border: 1px solid var(--border-strong); background: var(--surface-2);
  color: var(--text); font-family: var(--font-sans); font-size: var(--fs-base);
}
textarea { font-family: var(--font-mono); font-size: var(--fs-sm); min-height: 84px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px var(--primary-ring); }
.row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.row3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 10px; }
.check { display: flex; align-items: center; gap: 8px; font-size: var(--fs-md); color: var(--text-muted); margin-top: 10px; }
.check input { width: auto; }

button, .btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 9px 16px; border-radius: var(--radius); border: 1px solid var(--border-strong);
  background: var(--surface-3); color: var(--text); font-weight: 600;
  font-size: var(--fs-md); cursor: pointer; font-family: var(--font-sans);
  min-height: 38px; transition: filter .12s ease, transform .05s ease;
}
button:hover { filter: brightness(1.15); }
button:active { transform: translateY(1px); }
button:disabled { opacity: .5; cursor: not-allowed; }
button.primary { background: var(--primary); border-color: var(--primary); color: #fff; }
button.danger { background: var(--danger-soft); border-color: rgba(239,68,68,.4); color: var(--danger); }
button.ghost { background: transparent; }
button.sm { padding: 5px 11px; min-height: 30px; font-size: var(--fs-sm); }

/* Toggle */
.tgl { position: relative; width: 40px; height: 22px; border-radius: var(--radius-pill); background: var(--surface-3); border: 1px solid var(--border-strong); cursor: pointer; transition: background .15s; flex: none; }
.tgl::after { content: ""; position: absolute; top: 2px; left: 2px; width: 16px; height: 16px; border-radius: 50%; background: var(--text-dim); transition: all .15s; }
.tgl.on { background: var(--success); border-color: var(--success); }
.tgl.on::after { left: 20px; background: #fff; }

/* Toasts */
#toasts { position: fixed; right: 16px; bottom: 16px; z-index: 200; display: flex; flex-direction: column; gap: 8px; max-width: 380px; }
.toast { padding: 11px 14px; border-radius: var(--radius); border: 1px solid var(--border-strong); background: var(--surface-2); color: var(--text); font-size: var(--fs-md); box-shadow: var(--shadow); animation: fadein .2s ease; }
.toast.ok { border-color: rgba(16,185,129,.4); }
.toast.err { border-color: rgba(239,68,68,.5); }

/* Modal */
.modal-back { position: fixed; inset: 0; z-index: 150; background: rgba(0,0,0,.6); backdrop-filter: blur(3px); display: none; align-items: flex-start; justify-content: center; padding: 60px 16px 30px; overflow-y: auto; }
.modal-back.open { display: flex; }
.modal { width: 100%; max-width: 760px; background: var(--surface); border: 1px solid var(--border-strong); border-radius: var(--radius-lg); box-shadow: var(--shadow); }
.modal .mhead { display: flex; align-items: center; gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--border); }
.modal .mhead h4 { font-size: var(--fs-lg); color: var(--text-strong); }
.modal .mhead button { margin-left: auto; }
.modal .mbody { padding: 16px 18px; }
.turns { display: flex; flex-direction: column; gap: 8px; margin-top: 10px; }
.turns .tu { padding: 9px 12px; border-radius: var(--radius); font-size: var(--fs-md); max-width: 88%; }
.turns .tu.agent { background: var(--primary-soft); border: 1px solid rgba(99,102,241,.25); align-self: flex-start; }
.turns .tu.user { background: var(--surface-3); border: 1px solid var(--border); align-self: flex-end; }
.turns .tu .who { display: block; font-family: var(--font-mono); font-size: 10px; letter-spacing: .1em; text-transform: uppercase; color: var(--text-dim); margin-bottom: 3px; }

/* Login */
#login { position: fixed; inset: 0; z-index: 300; display: flex; align-items: center; justify-content: center; background: radial-gradient(900px 400px at 50% 0%, rgba(99,102,241,.12), transparent 60%), var(--bg); }
#login .card { width: 100%; max-width: 360px; padding: 26px; }
#login .logo { text-align: center; margin-bottom: 18px; }
#login .logo .brand { font-size: var(--fs-2xl); }
#login .logo p { color: var(--text-dim); font-size: var(--fs-sm); margin-top: 4px; }
#login .err { color: var(--danger); font-size: var(--fs-sm); margin-top: 10px; min-height: 18px; }
#login button { width: 100%; margin-top: 16px; }
#login.hidden { display: none; }

.note { font-size: var(--fs-sm); color: var(--text-dim); margin-top: 10px; line-height: 1.5; }
.note b { color: var(--text-muted); }
.report { margin-top: 12px; font-family: var(--font-mono); font-size: var(--fs-sm); background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--radius); padding: 12px; white-space: pre-wrap; display: none; }
.report.show { display: block; }
hr.sep { border: 0; border-top: 1px solid var(--border); margin: 14px 0; }

/* ---------- Responsive ---------- */
@media (max-width: 980px) { .cols-2, .cols-3, .row3 { grid-template-columns: 1fr; } .row { grid-template-columns: 1fr; } }
@media (max-width: 760px) {
  .sidebar { top: auto; bottom: 0; left: 0; right: 0; width: auto; height: 58px; flex-direction: row; padding: 6px 8px; border-right: 0; border-top: 1px solid var(--border); background: rgba(13,13,18,.96); backdrop-filter: blur(8px); }
  .nav-item { flex: 1; justify-content: center; padding: 8px 4px; min-height: 44px; }
  .nav-item span.txt, .nav-item .navbadge, .sidebar .sfoot { display: none; }
  .main { margin-left: 0; padding: 66px 12px 78px; }
  .viewtitle { display: none; }
  .brand small { display: none; }
}

/* ============================================================
   CÓNDOR C5 — Operación de Voz · Leads · Laboratorio · Modelos
   (estética de los mockups: umbral de gasto dorado, flota en
   tarjetas con turno vivo, ranking con barras)
   ============================================================ */
.pill.gold { background: rgba(240,192,64,.14); color: #f0c040; border: 1px solid rgba(240,192,64,.35); }
.pill.warn { background: var(--warning-soft); color: var(--warning); }
.kpi.warn .v { color: var(--warning); }
.kpi.brand .v { color: var(--violet); }

/* --- embudo v2 (máquina de estados con umbral) --- */
#voz-funnel { display: flex; flex-direction: column; align-items: center; gap: 0; }
.vstage { display: flex; align-items: center; gap: 12px; padding: 10px 14px;
  border: 1px solid var(--border); background: var(--surface-2); margin: 0 auto; }
.vstage:first-child { border-radius: var(--radius) var(--radius) 0 0; }
.vstage + .vstage { border-top: none; }
.vstage .n { font-weight: 600; font-size: var(--fs-md); }
.vstage .d { color: var(--text-muted); font-size: var(--fs-sm); margin-left: auto; font-family: var(--font-mono); }
.vstage .cost { font-family: var(--font-mono); font-size: 10px; font-weight: 700; letter-spacing: .06em;
  padding: 3px 9px; border-radius: var(--radius-pill); white-space: nowrap;
  background: var(--primary-soft); color: var(--violet); }
.vstage .cost.zero { background: rgba(34,211,238,.12); color: var(--accent); border: 1px solid rgba(34,211,238,.3); }
.vstage .cost.hi { background: var(--danger-soft); color: #ff6b9d; border: 1px solid rgba(255,45,138,.35); }
.vumbral { width: 66%; margin: 10px auto; padding: 9px 14px; text-align: center;
  border: 1px dashed #f0c040; border-radius: var(--radius); color: #f0c040;
  font-family: var(--font-mono); font-size: 11px; letter-spacing: .08em;
  background: linear-gradient(90deg, rgba(240,192,64,.10), transparent);
  box-shadow: 0 0 24px rgba(240,192,64,.07); }
.vstage.hot { border: 1px solid rgba(240,192,64,.4); border-radius: var(--radius);
  background: rgba(240,192,64,.06); }

/* --- flota conversacional en vivo --- */
.flota { display: grid; grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); gap: 12px; }
.fcard { border: 1px solid var(--border); border-radius: var(--radius); padding: 12px 14px;
  background: var(--surface-2); display: flex; flex-direction: column; gap: 7px;
  border-left: 3px solid var(--success); }
.fcard.cliente { border-left-color: var(--accent); }
.fcard .fhead { display: flex; align-items: center; gap: 8px; }
.fcard .fname { font-weight: 700; font-size: var(--fs-md); }
.fcard .fhead .pill { margin-left: auto; }
.fcard .fcamp { color: var(--text-dim); font-size: var(--fs-xs); text-transform: uppercase; letter-spacing: .08em; }
.fcard .ftxt { color: var(--text); font-size: var(--fs-md); font-style: italic; min-height: 34px; }
.fcard .ffoot { display: flex; align-items: center; gap: 7px; color: var(--text-muted); font-size: var(--fs-xs); }
.fcard .dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; }
.fcard .dot.ok { background: var(--success); animation: pulse 1.4s infinite; }
.fcard .dot.cy { background: var(--accent); animation: pulse 1.4s infinite; }
@keyframes pulse { 50% { opacity: .35; } }

/* --- ranking de aperturas / caminos --- */
.rankrow { display: grid; grid-template-columns: minmax(120px, .8fr) 2fr auto; gap: 12px;
  align-items: center; padding: 7px 0; border-bottom: 1px solid var(--border); }
.rankrow:last-child { border-bottom: none; }
.rankrow .rname { font-size: var(--fs-md); font-weight: 600; }
.rankrow .rbar { height: 12px; border-radius: var(--radius-pill); background: var(--surface-3); overflow: hidden; }
.rankrow .rbar i { display: block; height: 100%; border-radius: var(--radius-pill);
  background: var(--violet); transition: width .5s ease; }
.rankrow .rbar i.good { background: var(--success); }
.rankrow .rbar i.warn { background: var(--warning); }
.rankrow .rbar i.danger { background: var(--danger); }
.rankrow .rval { font-family: var(--font-mono); font-size: var(--fs-sm); color: var(--text-muted); white-space: nowrap; }

/* --- bandeja de leads --- */
#ld-tbl tr.urgente td { background: rgba(245,158,11,.06); }
.btn-wa { display: inline-block; background: rgba(37,211,102,.14); color: #25d366;
  border: 1px solid rgba(37,211,102,.4); padding: 4px 10px; border-radius: var(--radius-sm);
  font-size: var(--fs-sm); font-weight: 700; text-decoration: none; }
.btn-wa:hover { background: rgba(37,211,102,.25); }

/* --- laboratorio --- */
.exprow { display: flex; align-items: center; gap: 10px; padding: 8px 0;
  border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.exprow:last-child { border-bottom: none; }
.exprow .right { margin-left: auto; display: flex; gap: 6px; align-items: center; }
.varrow { margin-bottom: 8px; }